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Privacy Policy

By registering with CMMShere, you can be confident that we have implemented comprehensive security practices to ensure that only registered users have authorized access. We respect your right to privacy and believe it is important that you understand how we handle the information we receive from you through our website at CMMShere.com (the “Site”) and admin.CMMShere.com (the “Service”). The use of information collected through our Service is limited to the purpose of providing the service contracted by the client to CMMShere.

Definitions

  • “Client”: means a customer of CMMShere.
  • “Client Data”: personal data, reports, addresses, and other files, folders, or documents in electronic format that a Service User stores within the Service.
  • “Personal Data”: any information relating to an identified or identifiable natural person.
  • “Public Area”: the area of the site accessible to both users and visitors without requiring login.
  • “Restricted Area”: the area of the site accessible only to users, requiring login credentials.
  • “User”: an employee, agent, or representative of a Client who primarily uses the restricted areas of the Site to access the Service in that capacity.
  • “Visitor”: an individual who is not a User and accesses the public area but not the restricted areas of the Site or Service.

1. Information We Collect Through the Service

We collect various types of information through the Service. The legal basis for processing personal data by CMMShere is primarily that such processing is necessary to provide the Service in accordance with our Terms of Service and that it is carried out in CMMShere’s legitimate interest, as further explained in the “How We Use the Information We Collect” section of this Policy. We may also process data with your consent, which we will request when appropriate.

1.1 Information Provided by the User

When using the Service, either as a User or Visitor, you may provide and we may collect Personal Data. Examples include name, email address, postal address, mobile phone number, and billing information (e.g., credit card). Personal Data may also include preferences or geographic location when linked to identifiable information. You may provide us with this data, for example, when registering an account, using the Service, posting Client Data, interacting with other users, or submitting support requests.

1.2 Information Collected by Clients

A Client or User may store or upload Client Data into the Service. CMMShere has no direct relationship with the individuals whose personal data is processed as part of Client Data. Each Client is responsible for informing their customers or third parties about the purposes for which their Personal Data is collected and how it is processed through the Service.

1.3 Automatically Collected Information

When a User or Visitor uses the Service, we may automatically log certain information using technologies such as cookies, “clear gifs,” or “web beacons.” This may include IP address, browser or device type, pages visited before or after using the Service, content viewed or interacted with, and access times and dates. This information is collected from all users and visitors.

1.4 Integrated Services

You may be given the option to access or register for the Service via third-party services (e.g., your Google account). By doing so, you authorize us to access and store information such as your name, email address, birth date, city, profile photo URL, and other details, in accordance with this Policy. Please carefully review the privacy settings and usage policies of any Integrated Service before connecting it to our Service.

1.5 Information from Other Sources

We may obtain information (including Personal Data) from third parties such as partners, advertisers, and Integrated Services. If we combine this information with data collected directly through the Service, we will treat the combined information as Personal Data in accordance with this Policy.

2. How We Use the Information We Collect

We use the information collected in various ways to provide the Service and operate our business, including:

2.1 Operations

We use the information (excluding Client Data) to operate, maintain, enhance, and provide all features of the Service, respond to inquiries, provide support, and fulfill requests. Client Data is processed only in accordance with the instructions provided by the respective Client or User.

2.2 Improvements

We use the information to analyze usage trends and user preferences in order to improve the Service and develop new features or products. If this requires processing Client Data, the data will be used only in anonymous or aggregated form.

2.3 Communications

We may use email addresses or other information (excluding Client Data) to contact Visitors or Users for administrative purposes (e.g., customer service, intellectual property issues, legal matters) or to provide promotional updates. You may opt out of receiving promotional messages as explained in the “Your Choices” section.

2.4 Cookies and Tracking Technologies

We use this information to:

  • Customize the Service (e.g., remembering login information);
  • Provide personalized content and advertising;
  • Measure the effectiveness of our Service and marketing efforts;
  • Monitor aggregate site usage metrics (e.g., total visitors, pages viewed);
  • Track participation in promotions or other activities on the Service.

2.5 Analytics

We use Google Analytics to analyze traffic and user behavior on the public area of the site. Google operates independently and has its own privacy policy, which we strongly recommend reviewing. We take steps to protect the technical data collected through this tool and do not use it to identify users or visitors.

3. Use of WhatsApp

When users interact with our services through WhatsApp, we collect the information necessary to process their requests, such as their phone number and any data they voluntarily provide within the WhatsApp chat or WhatsApp Flows. This information is used solely for the purposes of providing support, creating work requests, or facilitating communication with the client. We do not share this information with third parties, except as required by law or when necessary to deliver the contracted service.